1. Introduction
Migranta Consultancy (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us through:
- Application forms
- Our website
- WhatsApp Business
- Chat systems
- Email communication
2. Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Country of residence
- Work experience and CV details
- Passport-related information (only when required for application processing)
- Communication history
We collect only information necessary for migration consultancy and work permit services.
3. How We Use Your Information
Your information may be used to:
- Respond to your inquiries
- Assess eligibility for work permit programs
- Provide consultancy services
- Communicate program updates
- Process applications (where applicable)
- Improve our services
We do not sell or rent your personal data to third parties.
4. WhatsApp & Messaging Data
When you contact us via WhatsApp:
- Messages are processed through WhatsApp Business API
- Data may be stored securely in our CRM system
- Conversations are used only for service delivery
Meta Platforms may process message metadata according to their policies.
5. Data Sharing
We may share information only when necessary with:
- Partner employers
- Government authorities (for official application submission)
- Visa processing entities
Only when required for service execution.